Last updated: March 17, 2026
By accessing or using ChaseInvoices ("the Service"), operated at chaseinvoices.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
ChaseInvoices is a software-as-a-service platform that connects to your Stripe account, detects overdue invoices, and sends automated escalating reminder emails and SMS messages to your customers on your behalf. We do not provide debt collection, legal, or financial advice.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activities under your account. You must be at least 18 years old to use the Service.
You agree not to:
The Service integrates with Stripe via webhooks. You are responsible for configuring your Stripe webhook correctly and providing your webhook signing secret. ChaseInvoices is not affiliated with Stripe, Inc. Your use of Stripe is governed by Stripe's own terms of service.
The Service sends emails and SMS messages to your customers on your behalf.
You must honour opt-out requests from your customers. Once a customer opts out via our unsubscribe or opt-out mechanism, we will automatically stop sending reminders to them through that channel.
Paid features require an active subscription. Subscriptions are billed monthly or annually through Stripe. You may cancel at any time; access continues until the end of the current billing period. Refunds are not provided for partial billing periods.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you acknowledge that invoice data (customer names, emails, phone numbers, amounts, and payment statuses) will be processed and stored as described in our Privacy Policy.
This section constitutes the Data Processing Agreement ("DPA") between you (the data controller) and ChaseInvoices (the data processor) as required under Article 28 of UK GDPR.
9.1 Subject matter and purpose: We process your customers' personal data solely for the purpose of sending automated invoice payment reminders (via email and SMS) on your behalf.
9.2 Types of personal data processed: Customer names, email addresses, phone numbers, invoice reference numbers, invoice amounts, due dates, and payment statuses.
9.3 Duration: We process data for as long as your account is active. Upon account deletion, personal data is deleted within 30 days.
9.4 Our obligations as processor:
9.5 Sub-processors: We use the following sub-processors to deliver the Service: Resend (email delivery), Twilio (SMS delivery), Supabase (database hosting), Clerk (authentication), and Vercel (application hosting). All sub-processors are based in the United States and transfers are covered by the UK Extension to the EU-US Data Privacy Framework or Standard Contractual Clauses. We will notify you of any changes to sub-processors by updating our Privacy Policy.
9.6 Your obligations as controller: You are responsible for ensuring you have a lawful basis to provide your customers' personal data to us, and for informing your customers that their data will be processed by ChaseInvoices for the purpose of sending invoice reminders.
9.7 Data breach notification: In the event of a personal data breach, we will notify you without undue delay and no later than 72 hours after becoming aware of the breach, providing details of the nature of the breach, the data affected, and the measures taken to address it.
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We are not liable for any losses resulting from Service downtime.
To the maximum extent permitted by law, ChaseInvoices and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, data, or business opportunities. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
We may suspend or terminate your account if you violate these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. You may request deletion of your data by contacting us. We will delete your personal data within 30 days of account termination, except where retention is required by law.
We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice at least 30 days before they take effect. Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have questions about these Terms, contact us at support@chaseinvoices.com.